Post by Joe Ruck, President & CEO of BoardVantage
Mobile devices are a good fit for dispersed leadership teams, but without a purpose-built platform, security is compromised or the system will not find acceptance.
Whether green-lighting an initiative, signing an agreement, or presenting at a conference, members of leadership always work under deadline pressures. Unsurprisingly, they do not want to spend valuable time learning new tools. When they access a new system, they expect to have the information they need at their fingertips and they will insist on intuitive flows before relinquishing a long-standing process, that is familiar to them. On mobile devices this means taking maximum advantage of graphics and animation, introducing context along important content and creation of a seamless online/offline experience. Without these attributes, the system will not find acceptance. Creating an Executive Experience lays these points out in greater depth.
Increasing productivity is the second major challenge. Leadership work is invariably meeting-centric. Often, its objective is to reach final decisions. That points to tools that make meetings more efficient while improving the ways execs drive process in between those meetings. Email was never designed for this purpose, while generic sharing solutions with their simplistic file-posting functionality lack any meaningful productivity tools. Also, because a support team initially creates materials for subsequent review by the executive team, it means that the tools need to be calibrated for this producer-consumer environment. General-purpose solutions, while perfectly adequate for collaboration among the rank and file, were never designed for this task. In the Producer-Cunsumer Model, we discuss how this model defines the task-driven nature of MeetX.
Information security is an obvious concern when leadership teams function outside of the relative safety of a firewall. So before these business users can begin accessing documents, they require a system with security that meets or exceeds the standards of enterprise IT. General-purpose mobile solutions, such as cloud-based file sharing, make cross-firewall access easy, but fall woefully short of those standards. Critically, they lack access control which assures that content is communicated on a need-to-know basis. In Controlled Distribution: Bridging the gap between the need to share and the need to maintain control, we elaborate on this challenge.